Refund policy

REFUNDS / RETURNS / EXCHANGES 
I cannot offer refunds, returns, or exchanges for any items that were received in good condition. Any mistakes on my part (such as sending the incorrect item, or if an item is missing from your order) please email me at drawnbyivy@gmail.com so I can work with you. 

DAMAGES AND ISSUES
If the item you received us defective, damaged, or if you received the wrong item, please send me an email at drawnbyivy@gmail.com within 14 business days (2 weeks) from the ship date for assistance. We cannot assist you after 14 business days (2 weeks) or if the item has been used.

CANCELLATION POLICY
You may request a cancelation at any time until your order is shipped. Orders cannot be canceled after you receive a shipping notification. After canceling your order, funds may take up to 7 days to appear in your account.I